Frequently Asked Questions

How long does shipping take?

• 3-5 Business days

Are there additional international custom fees?

• Please be advised, some international orders may be subject to custom charges upon arrival. UK orders are always subject to custom charges, so please be aware of this, we will not be reimbursing these as we do not collect them.

How long does it take to process order?

•24-48 hrs

What is your refund policy

• NO Refunds

• Exchanges can be made as long as hair is in original packaging and we are not responsible for shipping.

How many packs of braiding hair is needed for full head of box braids?

• 8-10 packs

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